Description
Crispy S’mores
Oh god melo
230g
– Notice –
. Precautions for purchase and delivery information
* NEonBio’s products are exclusive products sold at large warehouse stores such as Traders and Costco.
* The products sold by NEonBio are products from large warehouse stores, so they are 100% genuine and are distributed through official customs clearance.
* All products are shipped by purchasing the latest product after confirming your order.
* If delivery is not possible due to a product being sold out or discontinued, it may be canceled and we will not be able to contact you separately.
* Scratches/damage/defects on the exterior of the product may occur during the manufacturing process/packaging/transportation, and exchanges or returns are not possible due to this.
* For product-related issues such as initial defects/damage/missing components, please contact each manufacturer.
* If you wish to exchange or return the product to the seller, please make sure to obtain a defect confirmation from the manufacturer and then contact the bulletin board.
* Colors may look different depending on monitor resolution.
* NEonBio’s delivery service is Rosen Express (1588-9988).
* Delivery tracking can be done after the delivery company has finally collected the product and entered it into the computer system.
* To ensure smooth delivery, order cancellation and delivery address cannot be changed after ordering.
* Delivery time is 1 to 3 days after product shipment, and may be delayed depending on islands/mountains/Jeju areas, product availability, and delivery company circumstances.
* When returning a product for customer reasons, packaging materials and shipping costs may be added depending on the product.
. Exchange and Return Information
If you return the product due to a simple change of mind, the return shipping fee of 6,000 won will be borne by the customer and you must use the Rosen delivery service you received the product from.
– When exchange or return is possible
* After receiving the product, if the product is damaged, missing, or malfunctioning is confirmed and submitted within 5 business days.
* If a product is delivered that is different from the order (size, design, color, etc.), exchange or return is not possible.
* If 5 business days have passed since you received the product
* If the product is opened, product components are lost, or the product tag or package is damaged.
* If the product was purchased due to customer error (mistake in size, design, color, etc.), exchange and return refund process
* Please contact the customer service center.
* After checking the condition with a photo or video of the product, we will separately guide you through the product exchange, return, and refund process.
– When exchange or return is not possible
* If 5 business days have passed since you received the product
* If the product is opened, product components are lost, or the product tag or package is damaged.
* If the product was purchased due to a customer error in judgment (mistake in size, design, color, etc.)
– Refund process for exchange and return
* Please contact the customer service center.
* After checking the condition with a photo or video of the product, we will separately guide you through the product exchange, return, and refund process.
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